14 day return policy. No questions asked.Free FEDEX shipping worldwide

Contact us online or call 760.469.9338
Have questions?

Certified Jewelry, Vintage Engagement Rings

Estate Jewelry Collections

learn about our white glove service

Frequently Asked Questions

view our special offer certified jewelry

 



  1. Do you sell genuine authentic jewelry? Is anything lab created or manmade?We only sell genuine earth mined gemstones and jewelry that is set in solid 14K Gold, 18K Gold or Platinum. We do not sell lab created or manmade jewelry
  2. What shipping method do you use?We ship via FedEx. P.O. Box, APO, & FPO addresses will be shipped via USPS. Certain high value items may be delivered via armored transport and may require longer delivery times. If you need an alternate method for your order, please contact us to arrange for an alternate shipping method.
  3. How much is shipping & handling?Shipping within the U.S. is always free.
  4. Do you ship internationally?We ship worldwide via FedEx for a flat $50.00 fee. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.
  5. Will my purchase arrive gift-wrapped?Yes each item comes with a beautiful high quality gift box, gift bag and tissue ready to present as a gift.
  6. Do you offer ring sizing?Yes, free ring sizing is available upon request.
  7. Does a certification accompany my purchase?A Full Gemological Certification is included with all purchases. GIA or EGL certifications will be included for the items that show them advertised on our website.
  8. How can I make returns or exchanges?We have a no Questions asked 14 Day Return Policy. We are so confident that you will love the jewelry; we will even pay the return shipping if you choose to send it back!
  9. What if I need extra help or advice about my purchase?A personal concierge is available to assist you from checkout to delivery and to assist you with any advice or special requests that you may have.
  10. Is it safe to order from certifiedjewelry.com and how does it differ from other sites?Yes, it is safe to order on certifiedjewelry.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Certified Jewelry strives to give each customer a personal, fun and comfortable buying experience. The moment you click on one of our items you are immediately transported to a world of elegance and beauty. We carefully select only the best and finest estate, antique, art deco, vintage & modern jewelry and invite you to experience the Certified Jewelry difference.